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API Integration

  • API Integration

Onboarding

  • Onboarding Process for Policyholders
  • Onboarding Documents for Policyholders
  • Step-by-step guide for Policyholders completing the TMU Management Ltd. Financial Failure Insurance (FFI) Application form
  • Step-by-step guide for Policyholders completing the TMU Management Ltd. Travel Insolvency Chargeback Insurance (TICI) POLICYHOLDER Application form
  • Step-by-step guide for Policyholders completing the TMU Management Ltd. Travel Insolvency Chargeback Insurance (TICI) MERCHANT ONBOARDING form

FAQs

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  • FFI Policyholder FAQs
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FFI Policyholder FAQs

How will I be billed for my protection?

You will receive an invoice on the second working day of each month, requesting settlement for the previous month’s declarations.

How do I pay for my protection?

You can pay via bank transfer – you will be provided our bank details on the invoice.

When will I receive an invoice?

You will be sent an invoice by the accounts team on a monthly basis.

When are my declarations protected until?

The end date of travel that is recorded in the booking.

Still stuck? How can we help?

How can we help?

Updated on January 17, 2023
TICI Poliyholder FAQs

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TMU Management Limited | Registered in England Company Number: 13645488.
Registered Office: Suncrest, Throcking Lane, Buntingford, Hertfordshire SG9 9RP England.

TMU Management Limited is an Appointed Representative, FRN 968471, of Bluefriars Brokers Limited. Bluefriars Brokers Limited is authorised and regulated by the Financial Conduct Authority, FRN 604987. Bluefriars Brokers Limited is registered at Lloyd’s, BFB 1605.

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