Scheduled Airline Failure Insurance | Insurance Solutions

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What Is Scheduled Airline Failure Insurance?

Scheduled Airline Failure Insurance (SAFI) provides protection if an airline collapses, ensuring that travel companies can continue to meet customer obligations without financial disruption. When an airline becomes insolvent, the impact can be severe: cancelled bookings, refund demands, and reputational damage. SAFI enables you to refund or rebook clients swiftly, preserving trust while protecting your balance sheet.

At TMU Management, our SAFI policies are purpose-built for the travel trade. Whether you are a tour operator packaging flights, an OTA managing multi-airline bookings, or a travel agency selling tickets, our solutions safeguard your business against airline failure, one of the most visible and damaging risks in the sector.

Who We Cover

TMU Management provides tailored Scheduled Airline Failure Insurance solutions for a wide range of organisations in the global travel ecosystem. Whether you sell standalone tickets, package flights with accommodation, or rely on scheduled carriers as part of your product, our bespoke policies provide protection where it matters most.

Tour Operators

Protection for consumer funds, supplier payments, and operational continuity, meeting Package Travel Regulation compliance and acquirer requirements.

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Travel Agencies

Safeguarding client money and operational resilience while meeting licensing and bonding obligations.

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Online Travel Agencies (OTAs)

Specialist cover to manage high transaction volumes, multi-supplier risk and international booking flows.

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Homeworking Groups

Centralised protection for distributed agent networks, ensuring compliance and consumer confidence.

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Airlines

Cover to protect ticket revenues, manage repatriation risks, and support financial resilience in a highly regulated, high-volume market.

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Cruise Operators

Protection for passenger funds, advance bookings, and global supplier arrangements, safeguarding reputation and customer confidence.

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Travel Technology Platforms

Insurance solutions that integrate seamlessly into booking and payment systems, providing built-in protection for partners, suppliers and end customers.

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The Key Benefits of Scheduled Airline Failure Insurance

Package Travel Regulation Compliance

Ensure compliance with the Package Travel Regulations by protecting customer funds in the event of airline insolvency.

Customer Confidence

Provide reassurance to travellers that their booking is protected, even if the airline ceases trading.

Financial Resilience

Shield your business from large-scale refund obligations that could disrupt cash flow or threaten continuity.

Bespoke Cover

Our SAFI policies are built around your booking flows, product mix, and reliance on scheduled carriers.

Operational Continuity

Enable smooth rebooking or refunds to minimise disruption for both your team and your customers.

Industry Expertise

With deep knowledge of airline insolvency risk and travel industry regulation, we ensure your cover is practical, compliant, and future-ready.

What's Covered Under Our Policy

Scheduled Airline Failure Insurance provides financial protection if a scheduled airline becomes insolvent, ensuring that customer obligations are met and business continuity is maintained. These are only examples, and the precise inclusions, exclusions and details of cover will be set out in your final insurance policy.

Included

Insolvency of a scheduled airline used in your packages or sold as standalone tickets
Reimbursement of customer pre-payments for affected flights
Rebooking costs to arrange alternative flights
Continuity of trading for the insured organisation

Excluded

Fraud or wilful misconduct
Insolvency outside the scope of the policy (for example, non-scheduled or charter-only carriers unless specified)

Get Scheduled Airline Failure Insurance for Your Travel Business

If you need insurance that is built around how your business really works, TMU Management is here to help. Our team will assess your exposure to airline insolvency, understand your booking flows, and design a bespoke SAFI policy that safeguards both your customers and your financial resilience.

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Why Choose TMU Management For Your Scheduled Airline Failure Insurance

TMU is not a general insurer, we are specialists in the global travel trade. Our SAFI solutions are built to integrate seamlessly into your operations, helping you stay compliant, resilient, and trusted. By working with TMU, you gain not only a safety net for airline insolvency, but a partner who understands your risks and builds cover that grows with your business.

Our Latest Case Studies

We have supported travel businesses in mitigating the risks of airline insolvency.

Xander Pay

TMU and Xander Pay embed insurance-backed payment protection to secure hotel-agent settlements, improve liquidity and reduce financial risk.

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Travel Ledger

TMU and Travel Ledger embed protected payments insurance into the platform to secure agent-supplier settlements, improve liquidity and enhance trust.

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Travel Counsellors

See how TMU helped Travel Counsellors embed supplier airline failure insurance, safeguarding client funds and boosting trust globally.

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Frequently Asked Questions

How does SAFI support compliance with the Package Travel Regulations?

SAFI ensures that customer funds are protected if a scheduled airline collapses. This protection helps travel companies meet their obligations under the Package Travel Regulations, avoiding regulatory breaches and reputational harm.

Is SAFI only relevant to tour operators?

Not at all. SAFI is essential for any travel business that sells or packages scheduled flights, including OTAs, agencies, cruise companies relying on scheduled lift, and homeworkers. If your product relies on an airline staying solvent, you are exposed to this risk.

What happens if an airline collapses while customers are mid-journey?

SAFI helps cover the costs of alternative arrangements, such as rebooking flights or refunding unused tickets. This ensures that your customers are looked after and your obligations are met, without derailing your operations.

Why choose TMU for Scheduled Airline Failure Insurance?

We understand the complexities of airline insolvency and its impact across the travel trade. Our expertise means your policy is not generic but tailored, ensuring that cover is practical, effective, and aligned with your exact business needs.

Scheduled Airline Failure Insurance (SAFI)

What Is Scheduled Airline Failure Insurance?

Who We Cover

Tour Operators

Travel Agencies

Online Travel Agencies (OTAs)

Homeworking Groups

Airlines

Cruise Operators

Travel Technology Platforms

The Key Benefits of Scheduled Airline Failure Insurance

Package Travel Regulation Compliance

Customer Confidence

Financial Resilience

Bespoke Cover

Operational Continuity

Industry Expertise

What's Covered Under Our Policy

Included

Excluded

Get Scheduled Airline Failure Insurance for Your Travel Business

Why Choose TMU Management For Your Scheduled Airline Failure Insurance

Our Latest Case Studies

Xander Pay

Travel Ledger

Travel Counsellors

Frequently Asked Questions

Get Scheduled Airline Failure Insurance for Your Travel Business

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