Online Travel Agencies (OTAs) sit at the centre of the modern travel industry, managing high volumes of bookings across multiple suppliers, destinations, and currencies. This scale brings opportunity, but it also brings exposure. With such complex operations, even one supplier default or system breakdown can trigger major financial and reputational consequences.
OTAs face unique risks: high transaction flows, multi-supplier dependency, fluctuating consumer demand, and the expectation of 24/7 reliability. Ensuring financial protection and operational resilience is not just a safety net, it is a core part of delivering customer confidence and meeting regulatory obligations.
At TMU Management, we design bespoke, embedded insurance solutions that strengthen every link in the OTA value chain. From protecting customer payments and supplier contracts to ensuring compliance with Package Travel Regulations, we help OTAs reduce uncertainty, build resilience, and operate with confidence.
