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Insurance Solutions for Travel Agencies

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Why Insurance is Essential for Travel Agencies

Travel agencies play a pivotal role in connecting customers with tour operators, airlines, cruise lines and other suppliers. With so much responsibility for client money and the customer journey, the risks can be significant. From supplier insolvency to regulatory obligations, even a single failure in the chain can put your reputation and operations at risk.

Insurance provides the foundation of trust. It gives your customers confidence that their money is protected, your regulators assurance that you are compliant, and your business the stability to grow without fear of disruption.
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The Types of Insurance We Provide

TMU Management delivers embedded insurance solutions built specifically for the needs of travel agencies. Our products are designed to work seamlessly within your operational and financial structures, offering the right protection in the right places. Our approach ensures that every risk exposure is covered, whether it is protecting customer deposits, securing payments to suppliers, or meeting compliance demands.

The Key Benefits of Our Insurance Policies

Package Travel Regulation Compliance

We provide tailored protection that ensures full compliance with the Package Travel Regulations. From SFI and SAFI to bonds and FFI, our solutions are built to help travel agencies meet every obligation with confidence.

Specialist Knowledge

As travel insurance specialists, we understand the regulatory and financial pressures faced by travel agencies. This expertise allows us to design policies that align directly with your operating model.

Chargeback Protection

Merchant acquirers expect safeguards against insolvency-related chargebacks. Our solutions provide this protection, reducing exposure and supporting your relationships with acquirers and financial partners.

Pipeline Fund Security

Customer money is one of your biggest responsibilities. TMU protects pipeline funds to ensure continuity of operations even if a supplier fails, allowing you to safeguard your customers and maintain trust.

Scalable Support

Our solutions grow with your business. Whether you are an independent agency or part of a larger group, TMU ensures your protection evolves as your customer base and operations expand.

Confidence Across the Value Chain

By embedding insurance into your operations, we provide stability and reassurance for customers, regulators, and partners alike. You can focus on growing your business, knowing every link in the chain is secure.

Get an Insurance Policy For Your Travel Agency

If you need insurance that is built around how your travel agency really works, TMU Management is ready to help. Our team will explore your challenges, understand your risk exposure, and build a bespoke solution that fits your strategy.
Contact us
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Why Leading Travel Agencies Trust Our Insurance Solutions

Agencies across the UK trust TMU because we provide more than just cover — we deliver protection that integrates seamlessly into your business. From safeguarding funds to meeting Package Travel Regulation requirements, our insurance solutions allow you to focus on sales, service, and growth with confidence.

Our Travel Agent Case Studies

Our work highlights how tailored insurance can transform the resilience of travel agencies. We have supported agencies in protecting client money, securing acquirer approvals, and maintaining operations during supplier insolvencies. With TMU, agencies have been able to meet compliance, reduce financial risk, and strengthen their customer offering.
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Xander Pay

TMU and Xander Pay embed insurance-backed payment protection to secure hotel-agent settlements, improve liquidity and reduce financial risk.
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Travel Ledger

TMU and Travel Ledger embed protected payments insurance into the platform to secure agent-supplier settlements, improve liquidity and enhance trust.
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Travel Counsellors

See how TMU helped Travel Counsellors embed supplier airline failure insurance, safeguarding client funds and boosting trust globally.

Frequently Asked Questions

Can TMU's insurance help with regulatory compliance?
Yes. TMU Management provides bespoke insurance and financial protection solutions designed exclusively for the travel industry. We support our clients with SFI and SAFI cover, pipeline funds protection, Financial Failure Insurance (FFI) and bonds, ensuring full compliance with the Package Travel Regulations. Every solution is tailored to your business model, so you get the protection you need without paying for cover you do not.

Our insurance is also embeddable, allowing you to mitigate risk in real time and balance protection at moments of both highest and lowest exposure. This means you stay safeguarded at every stage of the customer journey, from booking through to travel completion. With TMU Management, you gain not just compliance, but confidence, flexibility, and financial security, leaving you free to focus on growing your business.
Do you only work with large travel agencies?
No. We work with agencies of every size, from small independents to large multi-branch operations. Our solutions are scalable and adaptable, ensuring you get the same level of expertise and protection whatever your size.
How does your insurance integrate into daily agency operations?
Our insurance solutions are designed to embed directly into your financial and operational workflows. This means you can continue with your current processes while gaining added protection. We ensure a seamless fit that enhances security without creating disruption.
What happens if a supplier or airline fails?
In the event of a supplier or airline failure, our insurance protects your customers, ensures compliance with the Package Travel Regulations, and secures your business against financial loss. This includes cover for pipeline funds and support for ongoing operations so you can continue delivering for your clients.

Want Embeddable Business Protection for Your Travel Agency?

If you need insurance that is built around how your travel agency really works, TMU Management is ready to help. Our team is here to explore your challenges, understand your risk exposure, and build a bespoke solution that fits your strategy.
Contact us